Collection: Skincare

FAQs

Frequently asked questions

How can I place an order

Browse our online store, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you’ll enter your shipping information and payment details. You’ll receive an order confirmation email, when your purchase is complete.

How can I contact ?

You can email us at aebp.contact@gmail.com where our customer service team will be happy to help you with whatever you need!

We will to respond to you within 24 hours.

What are your shipping options and costs?

At AEBP Health & Beauty, we are dedicated to ensuring that your shopping experience is seamless from start to finish. Our shipping policy is designed to provide clear and efficient delivery options, ensuring your products reach you promptly and in perfect condition.

We offer ensured shipping on all of our orders. Free shipping on orders over 50€, for orders under 50€, shipping costs 4,95€.

Due to high demand, orders may take 2-3 weeks to arrive. Please email us at aebp.contact@gmail.com for any questions.

How can I track my order?

Go to our homepage, search for order lookup and type in your tracking number.

How long does it take to process a refund?

Refunds typically take 5 to 10 business days to process, depending on your payment method and financial institution. Once your return is received and inspected, we’ll notify you via email that your refund has been initiated. Please note that it may take additional time for the refund to appear in your account, as processing times can vary between banks and credit card companies.