Worldwide shipping and customer service

Our customer base spans the globe, reflecting the diverse and international reach of our products and services.

Whether in North America, Europe, Asia, or beyond, we are proud to serve our clients nearly every corner of the world.

FAQs

Frequently Asked Questions

How can I place an order?

Browse our online store, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you’ll enter your shipping information and payment details. You’ll receive an order confirmation email, when your purchase is complete.

How can I contact ?

You can email us at aebp.contact@gmail.com where our customer service team will be happy to help you with whatever you need!

What are your shipping options and costs?

We offer ensured shipping on all of our orders. Free shipping on orders over 50€, for orders under 50€, shipping costs 4,95€.

How can I track my order?

Go to our homepage, search for order lookup and type in your tracking number.

How long does it take to process a refund?

Refunds typically take 5 to 10 business days to process, depending on your payment method and financial institution. Once your return is received and inspected, we’ll notify you via email that your refund has been initiated. Please note that it may take additional time for the refund to appear in your account, as processing times can vary between banks and credit card companies.